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Frequently Asked Questions
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Will an IOS representative be on-site?While it can be nice to have an on-site HR Business Partner, we have found it consumes time that could be spent on more impactful initiatives and increases cost without providing additional value. With IOS, your assigned HR Business Partner engages remotely to understand your business and employees and acts as an extension of your team. Plus, your HR business partner is backed by a team of HR professionals who can step in when needed to support your team rather than just providing support when there in person.
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Can I use HR Outsourcing if I already have an HR Team?Absolutely! We love working with organizations that have HR professionals in place. Whether you have one employee managing your HR program or a team of HR professionals, we can fill the expertise gaps or provide services that easily expand and contract with your organization’s needs.
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Do we have change any of our current providers, systems, or platforms?Certainly not! Why fix what isn’t broken? Trüpp integrates with your current platforms and service providers to ensure a seamless transition and a best-in-class HR program. Unlike PEO providers that require you to switch to their platforms, we get to know your business and weave our services into your existing business framework. We may make suggestions if we find opportunities for greater efficiency, cost savings, or a better employee experience.
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Will HR Outsourcing ensure we comply with employment laws?Absolutely, this is where we shine! Our HR compliance specialists team monitors employment laws at the federal, state, and local levels and ensures your company policies and employee handbook remain up to date. Even if you have a distributed workforce with employees in multiple states or industry-specific requirements, we’ve got you covered.
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Does HR Outsourcing include benefits?We offer Benefits Administration Outsourcing as an optional service. All of our outsourcing services can be mixed and matched to meet the specific needs of your organization.
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Can we choose which services to use?Absolutely! We offer HR Services Outsourcing, Benefits Administration Outsourcing, and Leave Administration Outsourcing that you can mix and match according to your needs. We also offer different service levels within each of these outsourcing channels. If you find you need additional HR services along the way, no problem! All of our HR services are available to our clients on an as-needed basis.
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How Does HR Outsourcing Work?During the onboarding process, we do a thorough assessment of your company’s HR practices. With this information, we identify priorities and establish a work plan that is refreshed each quarter. An HR business partner is assigned to your organization, who serves as your company’s daily HR resource. Plus, our team of subject matter experts is available to address specialized HR functions such as compensation planning, employee leave administration, benefits administration, and payroll administration.
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What is the onboarding process like for HR Outsourcing?Integrated Outsourcing System's onboarding process provides a comprehensive and highly organized experience to ensure a smooth transition of HR activities and the foundation for a robust HR program. The first step to your next-level HR program begins with acquiring the necessary information and getting to know each other to see how IOS can help your business thrive! We’ll review the onboarding process, discuss any urgent priorities you may have, introduce your HR Business Partner, and familiarize your employees with IOS convenient tools and resources. At this point, our priority is to develop a robust HR program that is personalized to your needs that starts with a comprehensive HR assessment to inform your first work plan. After we’ve gained access to the systems and platforms required, the magic begins! Your team of HR specialists gets to work implementing your HR program and completing the agreed-upon deliverables. But it doesn’t end there; we establish a rhythm of regular check-ins to adjust our services and ensure your HR program stays current with your business needs. Now you can relax and focus on growing your business, knowing your HR needs are being handled by a team of professionals driven to help your business succeed!
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How long does implementation typically take?The onboarding process varies depending on how quickly we can gain access to your HR-related systems and platforms. A typical HR outsourcing onboarding takes 4 to 8 weeks to transition HR activities over to your IOS team.
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What is the typical process like for HR Consulting? I have limited or no experience with this.IOS's consulting process provides a comprehensive and highly organized experience to ensure a smooth process of a specific HR activity or consulting project to help our HR program. The first step to your next-level HR project begins with acquiring the necessary information and getting to know each other to see how IOS can help your business thrive! We’ll review the onboarding process, discuss any urgent priorities you may have, introduce your HR Business Partner, and familiarize your employees with IOS's convenient tools and resources. At this point, our priority is to develop a robust HR program that is personalized to your needs that starts with a comprehensive HR assessment to inform your first work plan. After we’ve gained access to the systems and platforms required, the magic begins! Your team of HR specialists gets to work implementing your HR program and completing the agreed-upon deliverables. But it doesn’t end there; we establish a rhythm of regular check-ins to adjust our services and ensure your HR program stays current with your business needs. Now you can relax and focus on growing your business, knowing your HR needs are being handled by a team of professionals driven to help your business succeed!
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Do I have to change any of my current providers, systems, or platforms?Certainly not! Why fix what isn’t broken? IOS integrates with your current platforms and service providers to ensure a seamless transition and a best-in-class HR program. Unlike PEO providers that require you to switch to their platforms, we get to know your business and weave our services into your existing business framework. We may make suggestions if we find opportunities for greater efficiency, cost savings, or a better employee experience.
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Can IOS provide additional services that are not included in the original HR Outsourcing Contract?Absolutely! We offer all of our HR services for our outsourcing clients as needed. This enables our clients to select the appropriate services required while adding additional projects and services as their business needs change.
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What happens if our HR needs Change?Integrated Outsourcing System's proven process ensures that our services scale with the needs of your business. Whether your needs expand as your business grows or you decide to bring on internal HR expertise, our services will expand or contract to your needs ensuring you have a best-in-class HR program over time.
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Can we do some HR activities in-house?Yes! This is what sets us apart from our competitors. We love working with teams to support your infrastructure and provide the additional HR expertise your organization needs to stay compliant and ensure a best-in-class HR program.
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Why are Employee Concerns Programs so important?Employee Concerns Programs provide an avenue for employees to resolve concerns within the organization in a way that: Ensures their anonymity and confidentiality to the extent that they desire. Brings significant valid concerns to the attention of company management. Provides the employee with the constructive alternative of expressing concerns to a third party organization. These programs have prevented many lawsuits and unfavorable publicity for the affected industry and have been looked upon by regulatory agencies as a proactive approach to dealing with issues brought forward by employees. Otherwise, such conditions may go unreported and, possibly get worse or, be reported to outside agencies and, potentially result in costly whistleblower lawsuits.
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What services does IOS provide regarding Employee Concerns Programs?IC comprehensive employee concerns program offers: ECP program initiation and development Professional Investigators ECP specific investigative training Manager/Supervisor training Safety Conscious Work Environment (SCWE) consulting and training Independent nvestigations
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What exactly are Employee Concerns Programs?This is a formalized process to support and improve the implementation of a Safety Conscious Work Environment (SCWE) and a positive Safety Culture that delivers principles where employees are encouraged to raise concerns without fear of retaliation. It is necessary to ensure that those concerns are heard, prioritized, and resolved, offering feedback to the concerned employee.
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What makes IOS the right choice for developing an Employee Concerns Program for us?IOS’s senior Employee Concerns Program consultants have many years experience establishing and implementing new Employee Concerns Programs and improving existing programs. IOS’s approach takes in to account not only the effective resolution of the employee’s concerns but also the importance of maintaining the integrity of the client’s employee concerns program. We also ensure you have peace of mind knowing that if a whistleblower scenario ever arises that your company will have an effective Employee Concerns Program in place and an advocate in IOS to help assist with the process.
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